Basic Twitter Etiquette Tips
By Sharon Housley
sharon at notepage net
Philosophies regarding social media networks, such as Twitter,
can vary greatly. But similar to email, an unspoken etiquette has
emerged for these social websites as well. The etiquette for these
social sites does not consist of hard and fast rules, but is simply
a list of guidelines for posting. The following is a set of Twitter
etiquette guidelines, but can also be applied to other social networks...
1. Avoid Offensive Terms
People of all ages use Twitter, and Twitter is public... which
means that in most cases, virtually anyone can see your tweets.
Etiquette dictates that you should always use language that is appropriate
for all ages and demographics. You never know who will be viewing
2. Avoid Inappropriate Avatars
Avoid using avatars that are risque or vulgar. Use an avatar that
is eye catching and relevant, without being over the top.
3. Interact on Twitter
Twitter is all about engaging with others. Do not make the mistake
of simply shouting your message without ever replying to or engaging
with your audience.
4. Be Gracious
Thank those that re-tweet your messages, and reciprocate if someone
suggests that their followers follow you too.
5. Don't Spam
Do not spam your Twitter followers with blatant advertisements
and excessive repeated tweets.
6. Don't Offend Or Be Offended
If someone un-follows you, do not take it as a personal affront.
There may be a number of valid reasons that someone stops following
you. If, on the other hand, you have been abusing your twitter account,
consider modifying your tweet schedule.
7. DM - Direct Message
Some things are meant to be public, while others are intended to
be private. If you are sending comments meant to be private, be
sure to use the Direct Message option.
8. Count To Ten
Don't tweet when you're angry or in an altered state. Tweets are
hard to take back once they're posted, and even more so if they've
been re-tweeted. While it is true that you can delete your own tweets,
it is often difficult to put the genie back in the bottle after
others have read your tweets and they've re-tweeted them.
Do not twitter-bomb -- space your tweets out over an appropriate
period of time instead of dumping a whole bunch in a single session.
10. Be Careful
Tweets are public. Be careful about the level of personal detail
you disclose. For example, there have been documented home break-ins
as a result of people tweeting about their travel plans and schedule
11. DO NOT TWEET IN ALL-CAPS
Just as it is with email, tweets that are in ALL-CAPITAL LETTERS
are considered as "shouting". And in addition to being
more difficult to read, posting in ALL-CAPS is often viewed as rude.
Use proper capitalization when tweeting, and use all-caps ONLY for
emphasis as we've done here.
When interacting on Twitter, use comments that will help others
follow the conversation, since they may not have seen the initial
tweet. For example, instead of responding to a request for more
information with "You can find it here: http://www.domain.com",
you might instead say "You can find software to convert images
at http://www.domain.com". This will make your reply comment
more understandable to someone who didn't see the original Tweet.
13. Hash Tags
Hash tags should relate to the content in the tweet. In other words,
if the tweet is about software, you should not include a hash tag
for Justin Beiber.
About the Author:
Sharon Housley manages marketing for
software for creating, editing, publishing RSS feeds and podcasts.
In addition Sharon manages marketing for RecordForAll http://www.recordforall.com
audio recording and editing software.
Published - March 2011